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Fequently Asked Question

For any inquiries and feedback from customers, we will respond patiently and meticulously; for any inquiries from customers, we will give professional and reasonable quotations with speed.

  • Q. 1. Are you a direct manufacturer or a trading company?

    We have our own base paper factory and coating factory. At the same time, we also have a professional sales department. We are a company integrating industry and trade.

  • Q. 2. What products can you provide?

    We mainly produce dye-sublimation transfer paper, water-based new ink for decorative paper, printing ink for decorative paper, and dipping aids

  • Q. 3. What are the main application areas of your products?

    Sublimation transfer paper is mainly used in digital printing industry, for printing of chemical fiber fabrics, printing of fast fashion items (scarves, hats, shoes, etc.), customized printing of personalized products (mugs, souvenirs, webbing, crystal glass) Decorations, lithographs, etc.).
    Water-based printing ink for decorative paper is mainly used in the production of decorative paper such as laminate flooring, furniture decoration, fire door panels

  • Q. 4. Can you make customized products?

    Sublimation transfer paper can be customized in width and meter according to customer requirements;
    Decorative paper ink printing ink can be customized according to customer's production requirements.

  • Q. 5. Do you have product quality testing standards?

    For each variety of products, we have specially formulated enterprise product quality testing procedures and standards based on industry standards or national standards.

  • Q. 6. What is the production capacity of your company?

    The monthly production capacity of sublimation transfer paper products is about 40 million square meters, and currently has 4 high-speed coating production lines and nearly 20 rewinding and slitting equipment;
    The monthly production capacity of water-based new ink-brushing products for decorative paper is 400 tons.

  • Q. 7. How many employees does your company have, and how many of them are technicians?

    The company has more than 180 employees, including more than 20 professional technicians and more than 10 engineers.

  • Q. 8. What is the payment method?

    The current payment method for foreign trade orders is T/T, L/C, the order amount is less than 1000 US dollars, and the full payment is required before the order; the order amount is greater than 1000 US dollars, 30% needs to be paid before the order, the final payment is paid before shipment; other circumstances can be Specific consultation
    The payment method for domestic orders depends on the specific situation.

  • Q. 10. How long does the order take from order placement to shipment?

    The delivery time of conventional sublimation transfer paper products is 7-15 days, and the delivery time of customized products depends on the specific situation;
    The shipping time of water-based printing ink for decorative paper is 3-5 days for conventional products, and the shipping time for customized products depends on the specific situation.

  • Q. 9. How to deliver the goods to customers?

    Foreign trade orders are basically shipped by sea. We are close to Ningbo Port and Shanghai Port. Shipping exports are very convenient. If the customer's goods are urgent, we can also ship by air. Hangzhou Xiaoshan Airport is also close to us;
    Domestic orders are shipped using logistics and chartered vehicles, depending on the specific order.

  • Q. 11. Where are your goods mainly exported?

    Sublimation transfer paper products are mainly exported to the Philippines, Indonesia, Vietnam, Thailand, India, Sri Lanka, Pakistan, Egypt, Russia, the United States, Colombia, Guatemala, El Salvador, Germany, Spain, Italy and other countries.

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